The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can raise and lower temps to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy supplier for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it on your own or contact a HVAC pro like Connolly Electric & Mechanical. If you’re wiring it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue since the thermostat can get ample power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive ample power, Nest says you might have some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is creating weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t turn on or turns off and on rapidly in a short period of time.

You might think something is wrong with your heating and cooling system, but if you just installed the Nest, we recommend you check your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been using your heat or air conditioning consistently.

Our Specialists Can Solve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t repair the problem, a smart thermostat professional like one from Connolly Electric & Mechanical can support you. We can identify the issue and add a C-wire, if necessary.

Smart thermostats such as the Nest are created to make your life simpler, by automatic energy-efficient programming and the opportunity to monitor settings while you’re out. It’s a time-consuming experience when yours won’t run properly, but our heating and cooling pros at Connolly Electric & Mechanical can resolve the issue fast.

If you’re going through odd heating and cooling behavior with your new Nest, give us a call at 928-251-4327 to request your appointment right away.